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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kirk shaver

kirk shaver

October 24, 2024

1  out of  5
rating by kirk shaver
"Absolutely horrible ppl to deal with Sarah and Rachel completely unprofessional cussed and hung up on us after trying to deal with them when our car was totaled .. said two different things and don’t stand behind their words, I can’t believe how disrespectful they are, stay away, definitely do not look out for their customers"
We responded:
"Kirk, we’re sorry you feel this way. As we explained over the phone, your request is outside the scope of coverage on your girlfriends policy. State Farm has limitations on how far they are going to tow a vehicle. Our team is not disrespectful, nor are they unprofessional. I wish we could share the language you used on the phone for complete transparency."
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Kennedy Case

October 14, 2024

5  out of  5
rating by Kennedy Case
"Just wanted to say that this experience was a life changer!!! Rachel was so helpful, funny and talked to me like an actual person. She was helpful with things I didn’t quite understand and explained things to me. I couldn’t be more thankful to her for the help she provided me!!! Huge shout out to her!!!"
We responded:
"Thank you so much for sharing your experience! Rachel is awesome, and it's wonderful to hear that she made such a positive impact. We're grateful she could help clarify everything for you and make the process enjoyable. Your kind words mean a lot to us!"
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Vern

October 9, 2024

5  out of  5
rating by Vern
"Best rate ever the most professional and polite people I’ve met in a long time. Encourage everyone to get to State Farm. They’ll take care of you."
We responded:
"Thank you so much for your kind words! We're glad you found our team professional and polite. We strive to provide excellent service, and your recommendation means a lot to us. We're here to take care of your insurance needs!"
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Cynthia Bennett

October 1, 2024

5  out of  5
rating by Cynthia Bennett
"Friendly and efficient, found me a lower rate than I’d been paying for years."
We responded:
"Thank you for your great review, Cynthia! It's awesome to hear that you found a lower rate and appreciated our customer service. We're always here to help with your insurance needs!"
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Clay Guffey

October 1, 2024

5  out of  5
rating by Clay Guffey
"Rachel reached out to me at a perfect time to look at coverage with them and ended up bundling me with life insurance to help me get a event bigger discount. she deducted $100 from my monthly bill!"
We responded:
"Thank you for sharing your experience, Clay! We're glad to hear that Rachel could assist you at just the right moment and help you save on your monthly bill. Our team truly appreciates your 5-star review."
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Lori Wheelright

September 27, 2024

5  out of  5
rating by Lori Wheelright
"Dan and his team have always provided prompt and helpful service."
We responded:
"Thank you so much, Lori! We're grateful to hear that you find our service prompt and helpful. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs!"
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Katelyn M

September 27, 2024

5  out of  5
rating by Katelyn M
"As someone who has had to work with 2 locations due to moving, I can confidently say switching to Dan Simmons location has been by far one of the best decision I made after the move. All the staff are incredibly friendly and welcoming. I worked with Dylan who did his absolute best to not only help me get excellent coverage, but at a great cost. He was patient and answered any questions I had, is very kind, and excellent with communication. Can’t recommend him enough!"
We responded:
"Thank you for sharing your experience, Katelyn! We're glad to hear that your transition to our agency has been such a positive one. It's awesome to know Dylan provided you with excellent support. Your recommendation means a lot to us!"
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Jerilynn Demott

September 26, 2024

5  out of  5
rating by Jerilynn Demott
"Racheal was great to help provide me with my insurance needs .She has the best customer service !! Thank you ,and State farm !! Would highly recommend them for your insurance needs They really care about there customer's!!"
We responded:
"Thank you so much for your kind words, Jerilynn! We're glad to hear Rachel was able to assist you with your insurance needs. We truly appreciate your recommendation and are grateful for your trust in our agency. Your satisfaction means a lot to us!"
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Dennis Walker

September 7, 2024

5  out of  5
rating by Dennis Walker
"All good experiences,good place,good service"
We responded:
"Thank you for the wonderful review, Dennis! We strive to go the extra mile to provide you with the customer care that you deserve! Your kind words make our day! Thank you! It is always our pleasure to be able to assist you with any of your insurance needs!"
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Donielle Saxton

September 4, 2024

5  out of  5
rating by Donielle Saxton
"Rachel at Dan Simmons office is amazing and has always took care of me and she is always so kind she has been the best!!!"
We responded:
"Thank you for your kind words! It's wonderful to hear that Rachel has been able to assist you. Your feedback means a lot to us!"
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Diane Geistel

August 27, 2024

5  out of  5
rating by Diane Geistel
"Rachel is absolutely a excellent person she is always trying to save me money and is always very helpful for if I have to call her for anything she The best"
We responded:
"Thank you so much for your kind words, Diane! It's wonderful to hear that Rachel has been able to help you save money and provide the assistance you need. Your satisfaction is our top priority, and we're so glad Rachel has made such a positive impact on your experience with us!"
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Lacey Fellows

August 23, 2024

5  out of  5
rating by Lacey Fellows
"I have had a great experience with them! The girls are always great, helpful, and kind! Best of all, I’m saving money!!"
We responded:
"Thank you so much for sharing your positive experience! We're glad to hear that our team has been helpful and kind. It's fantastic to know you're saving money with us!"
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Jennifer Felder

August 15, 2024

5  out of  5
rating by Jennifer Felder
"Best place to go , would highly recommend. Love this company they are caring and really work with you to find the best deal and prices for you . I have had a great experience here and will continue to do business with them . Shout out to Rachel also she is AMAZING and absolutely love her .❤️"
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that you've had such a positive experience with us. Rachel will be thrilled to hear your shout-out! We look forward to continuing to work with you and providing great service."
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Elviss

July 17, 2024

5  out of  5
rating by Elviss
"Simple, Affortable & Fair."
We responded:
"Thank you for your kind words, Elviss! We're thrilled to hear you found our services simple, affordable, and fair. Your satisfaction is our top priority!"
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Shian Sabec

July 15, 2024

5  out of  5
rating by Shian Sabec
"Got a call from Rachel and I'm super happy I called back, Found out I dropped my insurance by 30%! The best news I've heard in a long time! I have only been using State Farm for about 6 months and it's been an Amazing deal I can't say no to! Was the cheapest around for me and only getting better! Thank you Rachel for calling me and updating me, it made my whole month! 🙂"
We responded:
"Thank you for sharing your positive experience, Shian! We're thrilled to hear that Rachel was able to help you save on your insurance and provide you with excellent service. We appreciate your feedback and look forward to continuing to meet your insurance needs. Thank you for choosing us!"
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Jasmine Martz

July 12, 2024

5  out of  5
rating by Jasmine Martz
"Very helpful staff when entering the building. Rachele was by far the best representative ! She will help you get everything you need! Great low prices .I highly recommend Dan Simons office in Hastings"
We responded:
"Thank you for the glowing review, Jasmine! We're thrilled to hear that Rachele provided you with excellent service and helped you with all your insurance needs. We appreciate your recommendation and look forward to assisting you in the future at our agency."
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Rachael S

July 11, 2024

5  out of  5
rating by Rachael S
"Rachel took the time to go over all my insurance plans! I now have a better understanding of the breakdown of my and how everything works! Thank you so much!"
We responded:
"Thank you for sharing your positive experience, Rachael! We're glad we could help you understand your insurance plans better. If you have any more questions in the future, feel free to reach out."
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Lester Miller

July 11, 2024

5  out of  5
rating by Lester Miller
"Really friendly. Rachel is awesome!"
We responded:
"Thank you for the kind words, Lester! Rachel is indeed awesome and we're glad to hear you had a friendly experience with us."
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Ruth Buning

July 8, 2024

5  out of  5
rating by Ruth Buning
"Rachel made it Very easy to change company's, the quotes were outstanding, she is wonderful to talk with. Very good prices, saved us a bunch. Thank-you so very much."
We responded:
"Thank you for sharing your positive experience, Ruth! We're thrilled to hear that Rachel was able to make the process easy for you and provide outstanding quotes. We appreciate your kind words and are glad we could help you save money. Thank you for choosing the Dan Simmons State Farm Insurance Agency!"
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Hayden Moody

July 1, 2024

5  out of  5
rating by Hayden Moody
"Rachel is absolutely amazing she helped me get auto life and home insurance couldn’t have a better company on your side"
We responded:
"Thank you so much for your kind words, Hayden! We're thrilled to hear that Rachel was able to assist you with all your insurance needs. We appreciate your trust in our agency and look forward to being there for you whenever you need us."
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Jennifer Hoag

June 12, 2024

5  out of  5
rating by Jennifer Hoag
"Best service in the insurance industry! Have never had an issue that wasn't resolved pleasingly. Rachel is my girl!!!"
We responded:
"Thank you for the glowing review, Jennifer! We're thrilled to hear that Rachel has provided you with top-notch service. We appreciate your loyalty and look forward to continuing to meet your insurance needs."
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Tiffany Doyle

June 12, 2024

5  out of  5
rating by Tiffany Doyle
"Absolutely love this office!! They are amazing. Rachel is a gem and very helpful!!"
We responded:
"Thank you for your kind words, Tiffany! We're thrilled to hear that Rachel provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Alexandria Brown

June 10, 2024

5  out of  5
rating by Alexandria Brown
"Rachel was extremely helpful and awesome to work with!"
We responded:
"Thank you for the kind words, Alexandria! We're glad to hear that Rachel provided you with excellent service. Let us know if there's anything else we can assist you with in the future."
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Anna Conrad

June 4, 2024

5  out of  5
rating by Anna Conrad
"Just got a life insurance policy with Maddie! She's the best:)"
We responded:
"Thank you for choosing our agency for your life insurance needs! We're thrilled to hear that Maddie provided you with excellent service."
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Jeff McDaniels

May 8, 2024

5  out of  5
rating by Jeff McDaniels
"Everyone in the office tends to my insurance needs ahead of time. They will go the extra mile to make sure that I am covered correctly"
We responded:
"This is great to hear, Jeff! Thank you for your 5-star review and recognition of our team. We are always here to help."